PRIVACY POLICY

This Privacy Policy was last updated on and is effective as of October 29, 2025.

This Privacy Policy (“Policy”) describes how Wavehuas LTD (“Wavehuas,” “we,” “our,” or “us”) makes use of cookies and other online tracking tools across our website and any connected mobile applications (together referred to as the “Platform”). It explains what data may be collected through these technologies and how we use it to improve your experience with the website.

A. What This Policy Covers

This Policy describes:

  • The types of information we may collect when you interact with the Site.
  • How we collect, use, store, and share that information.
  • The measures we take to protect your privacy.

This Policy applies only to information collected through the Site. It does not cover data collected offline or by third parties linked to our Site, who have their own privacy policies.

B. How We Collect Information

We collect information about you in the following ways:

Information You Provide Directly

When you register, access, or use the Site, you may provide:

  • Personal information: name, email, postal address, and phone number.
  • Payment information: credit card or other payment details.

This information may be provided when:

  • Filling out forms, including registration, service requests, or problem reports.
  • Contacting us by email, phone, or other channels.
  • Participating in surveys or research.
  • Completing transactions or shopping on the Site.
  • Performing search queries.

User Contributions

Information you post publicly on the Site (reviews, comments, etc.) is visible to others at your own risk. We cannot guarantee that third parties will not view or misuse this information.

Automatic Information Collection

We automatically collect:

  • Usage details: pages visited, time spent, traffic data, location, and feature usage.
  • Device information: IP address, browser type, operating system, mobile network, and device identifiers.
  • Stored files and metadata: photos, audio/video clips, contacts, and other device files.

Tracking Technologies

We use cookies and web beacons to enhance your experience and monitor Site performance. You can manage cookies through your browser settings, but some features may not function correctly without them. For details, see our Cookie Policy.

Third-Party Information

Third parties may collect information about your interactions with our Site, including:


  • Advertisers, ad networks, and servers.
  • Analytics providers, including Google Analytics.
  • Mobile device manufacturers and service providers.
  • Credit reference or fraud prevention agencies.

These third parties may use tracking technologies for analytics, advertising, or system monitoring. We do not control their methods or use of information.

Payment Processing

All payment information is handled directly by secure third-party payment processors. Wavehuas LTD does not store or collect your payment card details. These processors adhere to PCI-DSS security standards.

Third-Party Links

Our Site may contain links to other websites or apps not operated by Wavehuas LTD. We are not responsible for their privacy practices, content, or policies.

C. Our Use of Google Analytics

We use Google Analytics to understand user interactions with our Site, including page visits, site usage, and referral sources.

For more information about Google’s practices, see Google’s privacy policy for partners. Google’s use of collected information is governed by the Google Analytics Terms of Use and Google Privacy Policy.

You can disable Google Analytics tracking by managing cookies in your browser. For guidance, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” or our Cookie Policy.

D. How We Use Your Information

We use the information you provide, or that we collect, to:

  • Provide the Site, content, products, and services you request.
  • Process orders, returns, inquiries, and complaints.
  • Personalize your experience, including remembering you, pre-filling forms, suggesting content, and reminding you of unpurchased items.
  • Communicate product updates, offers, events, or competitions based on your preferences.
  • Maintain and update our records; you can update your account information on the Site.
  • Comply with legal obligations, prevent fraud, and respond to law enforcement or credit agencies.
  • Monitor sales and business performance to continue offering products you like.
  • Manage contractual obligations, including billing and collections.
  • Notify you about Site updates, new features, or changes to products and services.

Improving the Site

We use collected information to:

  • Analyze audience size and usage patterns.
  • Customize the Site to your preferences.
  • Speed up searches and navigation.
  • Recognize repeat visitors.
  • Collect aggregate system data for administration and reporting to advertisers.
  • Test and optimize Site systems, features, and processes.

Advertising

We may display advertisements using collected information. While we do not share your personal information for this purpose, interacting with an ad may indicate to the advertiser that you match their target audience.

E. Disclosure of Your Information

We may share your information:

  • With service providers who perform services on our behalf (e.g., payment processors, shipping partners, marketing services).
  • When required by law or legal processes.
  • To protect our rights, safety, or property, or the rights, safety, or property of others.
  • In connection with mergers, acquisitions, or sales of assets.

We do not sell your personal information.

F. Your Choices About Collection, Use, and Disclosure

You have control over your information:

  • Marketing communications: You can opt-out of promotional emails or messages at any time.
  • Cookies and tracking: You can manage or disable cookies through your browser.
  • Account information: You can update your personal information and preferences via your account.

G. Accessing and Correcting Your Personal Information

You can review, update, or correct your personal information through your account settings. If you need assistance, contact us at the details below.

H. Children’s Privacy

Our Site is not intended for children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it.

I. Changes to This Privacy Policy

We may update this Policy periodically to reflect changes in practices or legal requirements. Updates will be reflected in the “Effective Date” above. Your continued use of the Site constitutes acceptance of the updated Policy.

J. Your Privacy Rights

U.S. State Rights: You may have additional privacy rights under your state’s laws.
UK and EU Residents: You may have rights under GDPR, including access, correction, and deletion of your data.
Canadian Residents: You may have rights under PIPEDA.

K. International Data Transfers and Third-Party Use

Your information may be transferred internationally and accessed by service providers operating outside your country. We take reasonable measures to ensure that your information is protected in line with this Policy.

L. Contact Information

To contact us regarding any of the matters addressed in this Policy — including exercising your rights, asking questions, or providing comments about this Policy and our privacy practices — you may reach us by email at contact@newwaveworldwide.com, or by mail at the address below:

WAVEHUAS LTD
Company Number: 16818258
Registered Address: Office 12, Initial Business Centre, Wilson Business Park, Manchester, M40 8WN, United Kingdom